Reference

Privacy Policy — How We Handle Your Account Data

We collect and protect the information you share when you open an account, fund it through bKash, Nagad or Rocket, and use the lobby. This policy explains what we gather, why we need it, and the rights you hold over your own data.

Account securityPayment data protectionUser rightsContact pathsData retention

Explore the Lobby Read FAQ

DATA SAFEGUARDS

How We Protect Privacy in Practice

We encrypt connections with SSL, store passwords as hashed values, and limit internal access to account data to authorised support staff only. Payment credentials never reach our servers; bKash, Nagad and Rocket handle authentication directly. Session cookies expire after thirty days of inactivity, and you can force logout from all devices through account security settings. If you close your account, we anonymise betting history and delete contact details within ninety days, keeping only transaction summaries for regulatory compliance. You control marketing consent, session duration and linked devices from your account dashboard at any time.

Encrypted Sessions

Every page load and API call runs over SSL. Your browser verifies the certificate before sending login credentials, payment references or account queries to our servers.

Cookie Management

We set session cookies to keep you logged in and preference cookies to remember language and layout choices. You can clear them from your browser or refuse them entirely through cookie settings.

Payment Privacy

When you deposit via bKash, Nagad or Rocket, you authenticate inside their own app. We receive only a transaction ID and confirmation status, never your wallet PIN or card details.

Data Retention

Active accounts keep full records. Closed accounts are anonymised after ninety days; we retain transaction IDs and amounts for financial monitoring but remove names, mobile numbers and email addresses.

PRIVACY CONTACT

Reach Us About Data Requests

If you want to review the data we hold, request deletion of your account, or ask about cookie usage, contact our support desk through the channels below. We aim to respond within two business days and will walk you through the verification steps before releasing or removing account information.

What We Collect and How We Use It

kacino Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register, we ask for your mobile number, a username and your preferred payment method. We log device details, IP addresses and session timestamps to keep accounts secure and prevent unauthorised access. Payment data flows through bKash, Nagad and Rocket; we store only transaction references,

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not your wallet PIN or full payment credentials. We use this information to verify deposits, process withdrawals, detect duplicate accounts and respond to support requests. We do not sell your personal data to third parties. Marketing messages are sent only to users who opted in during
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registration; you can unsubscribe at any time through account settings. Cookies track your session state and preferences; you can disable them in your browser, though some features may not work without session tracking. We retain account records for the period required by financial monitoring rules in
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regions where the platform operates. Access to kacino depends on your local law and eligible regions; we recommend checking the terms and conditions for current availability details.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data

We ask for your mobile number, a username and your payment method choice during registration. We also log your device type, IP address and browser details to secure your account and prevent duplicate registrations.

We do not sell your personal information. Payment processors like bKash, Nagad and Rocket receive transaction requests, and we share account details with regulators only when legally required in the regions where we operate.

Log in and navigate to account settings, then submit a data request through the privacy form. We will verify your identity and email you a report within five business days.

Yes. Contact support via live chat or email and ask for account closure. We will anonymise your betting history and remove contact details within ninety days, keeping only transaction summaries for compliance.

We use session cookies to keep you logged in and preference cookies for language and layout settings. You can disable them in your browser, but some features like staying logged in will not work without them.

Active accounts retain full records indefinitely. If you close your account, we anonymise personal details after ninety days and keep transaction IDs for the period required by financial monitoring rules in supported regions.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoNagad CasinoFast InfoFAQ

Privacy Policy — How We Handle Your Account Data

How We Protect Privacy in Practice

Encrypted Sessions

Cookie Management

Payment Privacy

Data Retention

Reach Us About Data Requests

Common Questions About Your Data

01 What personal information does kacino collect when I sign up?

02 Does kacino share my data with third parties?

03 How can I request a copy of the data kacino holds about me?

04 Can I delete my account and all associated data?

05 What cookies does kacino use and can I turn them off?

06 How long does kacino keep my account records?

Privacy Policy

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